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TeamSTEPPS™ Training Through Maryland Patient Safety Center
TeamSTEPPS™ is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and other teamwork skills among healthcare professionals.
Developed by the Department of Defense (DoD) Patient Safety Program, in collaboration with the Agency for Healthcare Research and Quality (AHRQ), the program is based on the “crew resource management” techniques and includes a comprehensive suite of ready-to-use materials and training curricula necessary to successfully integrate teamwork principles into all areas of your healthcare system.
The goal of TeamSTEPPS™ is to produce highly effective medical teams that optimize the use of information, people, and resources to achieve the best clinical outcomes for their patients. TeamSTEPPS™ is scientifically-rooted in over 20 years of research and lessons learned from the application of teamwork principles in High-Reliability Organizations (HROs).
TeamSTEPPS™ curriculum is provided as a Multimedia Curriculum Kit. Contained within the kit are the fundamentals modules in text and presentation format, a pocket guide that corresponds with the essentials version of the course, video vignettes to illustrate key concepts, workshop materials centered around change management, coaching and implementation, along with a supporting CD and DVD.
To request a copy of the TeamSTEPPS™ Instructors Guide, visit the AHRQ website: http://teamstepps.ahrq.gov/abouttoolsmaterials.htm.
TeamSTEPPS™ Train the Trainer Sessions
Maryland Patient Safety Center (MPSC) offers two-day intensive Train-the-Trainer courses for interested healthcare providers. These trainings will create a network of master trainers across Maryland who will in turn offer TeamSTEPPS™ training to frontline providers within their organization.
- Upcoming dates: September 30 – October 1, 2008
- To register: Contact Lisa Butler, lbutler@mhaonline.org
TeamSTEPPS™ Learning Network
MPSC has established the TeamSTEPPS™ Learning Network, an opportunity for past participants of the MPSC TeamSTEPPS™ Train-the-Trainer program to learn and share with one another as they implement TeamSTEPPS™ within their organization.
Through the Network, you will have access to the community portal. The portal contains resources, presentation materials, videos, and other tools that will assist you with implementation.

If you have any additional questions, contact
ZeAmma Walker at 410-872-9690 (walkerz@dfmc.org).

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